Meet the Management Team

We would like to introduce our Care Management team. Together, we have over 100 years experience in Nursing, Teaching, Business and Financial Management.  Our solid background gives confidence in our care provision. A Care Manager is always available to talk through any issue or just to give advice and reassurance.

Mary Luckett (Director) – Mary’s nursing experience was in cardiovascular surgery and respiratory medicine prior to becoming a Health Visitor. She founded the company 23 years ago and though still involved strategically with oversight of training.

Andrew Luckett (Human Resource Director) – BA (Hons) Business Management, PG Dip, Human Resource Management, Chartered Member of the CIPD, Registered Individual (CQC). Andrew (who is Mary’s son) joined the company in 2002 to assist with one of our larger acquisitions. His main interest is in partnership and networking and is a director of the Independent Care Group, a provider support organisation.

Sue Walsh (Registered Manager (Market Weighton/Selby, Head of Care) – Sue joined the company in 2002 through a take over of a competitor organisation. Sue has ‘worked her way through the ranks’ and following success in her Level 5 Diploma and other care specific training courses, including NCFE CACHE Level 2 Counselling Skills; First Aid; Medication; and Moving and Handling. NCCN was delighted to promote her to Registered Manager in July 2012.

Nicola Jefferson RNC MIP (Learning Disability Manager) – Nicola qualified as a Children’s Nurse in 1998 before working within a hospice setting with children and adults with life-limiting conditions, including bereavement support. In 2016, Nicola advanced into clinical management and teaching for a local authority run respite centre for children aged 5-18 years old. Following this, Nicola moved into working within the adult sector and became a clinical lead and Head of Nursing at a Neuro-rehabilitation centre, managing the clinical side of the business, before becoming a Nursing Home Manager. Nicola joined NCCN in 2020 and is an Autism Champion.

Emma Sowden RGN (Physical Disability Lead / Assessment and Review Team) – After qualifying as a Registered Nurse, Emma worked on a Surgical Ward with an attached Nurse Enhanced Unit caring for seriously ill patients with complex needs. Following this, she worked as a Nurse in a Neurological Rehabilitation Centre providing care for those with life limiting Neurological conditions and Brain injuries. Before coming to work at NCCN, Emma was a Clinical Assessor assessing claimants for disability benefits. Emma’s is a company trainer and her additional training includes First Aid and Mental Health First Aid.

Wren Crawford-Hunt MA (Assessment and Review Officer) – After specialising in Conceptual Behavioural Psychotherapy at University and teaching as a Postgraduate Student Lecturer, Wren had five years experience working with adults with Learning and Mental Health Disabilities, including working within care planning and risk assessments. Wren joined the company in 2019 and their additional training within the company includes, Medication and Moving and Handling Assessor and Trainer; Falls Prevention; and Level 1 British Sign Language.

Karl Brown (Learning Disability Team Deputy) – Karl started working with adults with Learning Disabilities in 1997 and worked in several different care settings, including residential, supported living and secure environments. In 2006, Karl commenced his first role within management; and in 2010, he joined NCCN as Learning Disabilities Coordinator.

Bethany Pearson ACCA AAT (Finance Manager) – Bethany joined the team in 2015. She has oversight of the financial function with particular interest in monitoring and auditing Personal Budgets and Independent Supported Living programmes. Bethany works closely with Local Authority colleagues to ensure transparency and compliance.



We work in close partnership with Case Managers, Occupational Therapists, Neuropsychologists, Physiotherapists and Psychiatrists.