At NCCN we are proud to be one of North England’s leading providers of caregiving services. NCCN services are designed for people with specific needs such as autism, epilepsy, behaviour which can be difficult to manage, head and spinal injury, PEG feeding, respiratory ventilation as well as assisted living for the elderly, so you can rest assured that your loved ones are taken care of and their needs are being met by our dedicated caregivers.
We provide a service which puts people at its centre for those who use the service and those who work with us. Throughout our 26 year history we are proud to have maintained and grown a strong team of qualified nursing, management, human resources and finance staff, which is the reason why people feel confident using our services and working with us. We are always just a phone call away, 24 hours a day, 365 days a year.
As part of our continued growth in recruiting caregivers to help provide the high standard of NCCN care services, we have put together a list of frequently asked questions about what caregiving is and how we provide training to ensure every NCCN Caregiver delivers an exceptional service.
How do you recruit/select your Caregivers?
Our staff team is selected carefully, we always consider who we and our families would feel relaxed and happy with. The recruitment process is rigorous with full training including the new Care Certificate. We have a training unit fully equipped with the types of moving and handling equipment which is used in the community, if anyone has a different specific need we train staff in your home.
What training do you provide your Caregivers?
All staff commence their career with us learning the basics. Trainers are all experienced and include our team of learning disability and general nurses, health and safety and first aid specialists. In addition to induction training we provide specialist sessions around people’s specific needs such as autism, epilepsy, behaviour which can be difficult to manage, head and spinal injury, PEG feeding, respiratory ventilation etc so you can rest assured that if you are needing something a bit different we are prepared.
What makes NCCN different from other companies?
- Our Care Managers visit clients on a regular basis to re-assess needs, support the caregiver and monitor the quality of the service.
- We are able to provide continuity of care in the event a Caregiver is sick or on holiday.
- We are available 24/7, 52 weeks of the year to take calls and provide services.
What services do you provide?
We provide a wide range of services to help older people maintain their independence and live at home for longer than would otherwise be possible.
From a few hours a day, up to 24 hours – seven days a week, including weekends and holidays, you can receive the services our clients find most beneficial, for example: light housekeeping; meal preparation; companionship; transport; personal care; post hospital care; and care for people with disabilities.
We provide anywhere from 2 hours up to 24/7 care, 365 days of the year. We will expand and reduce hours as required by the needs of the client.
Is there room for career progression when working with NCCN?
Yes, many of our care co-ordinators and managers have worked as care workers with NCCN for a number of years before moving into the office, so they know exactly what it is like to be out there working in the community.
NCCN is the perfect place to begin, build and enjoy a rewarding career in the care sector. Whether or not you have previous care experience, NCCN offers a wide range of care career opportunities.
What area does NCCN provide caregiving services?
NCCN covers a large geographical area, working with Health and Social Service colleagues across East Riding of Yorkshire, North Yorkshire, the City of York, and North Lincolnshire. For large packages of care where complex support is needed we can develop dedicated teams led by qualified nurses throughout the North of England.
Does NCCN provide external caregiving training?
Yes, NCCN can deliver bespoke care training for people who employ their personal assistants through Personal Budgets, Nursing Homes, Residential Homes and Domiciliary Care Companies. Training can be delivered in your workplace or at our Training Unit in Market Weighton to ensure continuous professional development.